🔥 SOCIAL MEDIA MARKETING – KEY PERFORMANCE INDICATORS (KPIs)
1️⃣ Impressions
What it means: Total number of times your content is shown.
Formula:
2️⃣ Reach
What it means: Number of unique users who saw your content.
Formula: Reach = Total unique users who viewed the post
3️⃣ Engagement
What it means: Total interactions on your content (likes, comments, shares, saves).
Formula: Engagement = Likes + Comments + Shares + Saves
4️⃣ Engagement Rate (ER)
What it means: How engaging your content is compared to reach or impressions.
Formula (by Reach): Engagement Rate (%) = (Total Engagement ÷ Reach) × 100
Formula (by Impressions): Engagement Rate (%) = (Total Engagement ÷ Impressions) × 100
5️⃣ Click-Through Rate (CTR)
What it means: How many people clicked your link after seeing the post/ad.
Formula: CTR (%) = (Clicks ÷ Impressions) × 100
6️⃣ Conversion Rate
What it means: Percentage of users who completed a desired action.
Formula: Conversion Rate (%) = (Conversions ÷ Clicks) × 100
7️⃣ Cost Per Click (CPC)
What it means: Cost paid for each click.
Formula: CPC = Total Ad Spend ÷ Total Clicks
8️⃣ Cost Per Thousand Impressions (CPM)
What it means: Cost to reach 1,000 people.
Formula: CPM = (Total Ad Spend ÷ Impressions) × 1000
9️⃣ Follower Growth Rate
What it means: Speed at which followers increase.
Formula: Follower Growth Rate (%) = (New Followers ÷ Total Followers) × 100
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